When a loved one is admitted and you can't be there every hour, MyBystander connects you with verified, trained people who stay with the patient, help with everyday care and keep your family updated.
Only bystanders who have passed every check can see your request — and you pick the one you trust.
Choose the hospital, the dates and shift, and tick the help the patient needs.
Nearby bystanders who passed ID, police, reference and interview checks offer to help.
Compare photos, experience, languages and reviews from other families, then pick one.
Check their face against the photo, then give your one-time arrival code to start.
Bystanders help with the non-medical care a family member would usually give. Doctors and nurses stay in charge of treatment.
Someone awake and alert beside the bed through the night.
Help to the washroom, bathing and keeping the patient clean and comfortable.
Help at mealtimes and making sure the patient eats and drinks.
Safe support when moving, turning in bed or going for scans and tests.
Noticing when something is wrong and getting the ward staff quickly.
Medicine reminders and fetching prescriptions and reports.
Regular news to the family, so you always know how they are.
A kind, familiar face and someone to talk to — in their own language.
No one sees a single booking until they have passed every check.
Government ID and a police clearance certificate, checked by our team.
Two references are called and every bystander is interviewed in person and trained.
See photo, checks passed, experience and family reviews before you decide.
A one-time code, given in person after matching their face, starts and ends each booking.
Ward and phone number are shared only with the bystander you choose.
A serious report pauses the bystander straight away until our team investigates.
If you are kind, patient and reliable, join MyBystander as a verified bystander and help families when they need it most.
A bystander stays with a patient in hospital in place of a family member — keeping them company, helping with washroom visits, meals and moving around, calling the nurse when needed and keeping the family updated.
No. Bystanders help with everyday, non-medical care. All medical treatment is given by the hospital's doctors and nurses.
Every bystander gives a government ID and a police clearance certificate, two references are called, and they are interviewed in person and trained in hospital conduct and hygiene. Only after all five checks can they see any booking.
You see the bystander's photo when you choose them. When they arrive, match their face to the photo, then give them your 4-digit arrival code in person. Never share the code over the phone.
Any hospital in India. Choose your state and district and pick the hospital from the list, or type its name if it isn't listed.
No. Never pay anyone who asks for money in advance, and never share cards, OTPs or valuables. If someone asks, please report it to us.
In an emergency call 112 and alert hospital security. Then use “Report a concern” in your booking. Serious reports pause the bystander immediately while our team investigates.
Choose “Apply as a care person”, create an account, fill in your profile and upload your ID, police certificate and photo. Our team then calls your references and invites you for an interview.
Post a request in a few minutes. Verified bystanders near the hospital can then apply.